Return Policy
Although we expect that you will be completely satisfied with Protazen®, if you are unsatisfied for any reason, you may return your bottle(s) for a refund within 30 days of receipt, as per the terms below:
Sealed bottles (the outer seal is completely intact) may be returned for a 100% refund of the original purchase price.
Opened bottles may be returned for a 50% refund of the original purchase price.
***Please Note: Shipping and handling is non-refundable. Additionally, Protazen® will not reimburse for the return cost of shipping. Auto-Refills are not returnable.
In order to insure proper refunding, an RMA# must be obtained for a return to be accepted. Returns without an RMA# that are received within the 30 day term (if located and identifiable) will only be eligible for a maximum 50% refund of the original purchase price (no exceptions). Please email all requests to returns@protazen.com. Or contact customer service at 1-800-768-2818.